Free Offline Nusuk App Access for Hajj and Umrah Pilgrims

The Saudi government, from time to time, has taken many initiatives that have made things easy for Hajj and Umrah pilgrims. One of these was the launch of the Nusuk app.
In a recent development, pilgrims can now access the Nusuk app without using mobile data or a Wi-Fi connection. This is great news for the residents and pilgrims as they can utilize the app’s features on the go without buying mobile data.
Let’s explore more details about this news.
Use the Nusuk App for Free without an Internet Connection
The Saudi Ministry of Hajj and Umrah has enabled complete access to the Nusuk mobile app without requiring any sort of internet connection. Pilgrims using a SIM from Saudi telecom operators like STC, Zain and Mobily don’t need an active internet connection to use the Nusuk app. They can simply turn on their mobile data and the app will be available. Users that have an active data package on their phone will not be charged for using the Nusuk app.
Dr. Ghassan Al-Nouaimi, the ministry’s spokesperson and Nusuk CEO Eng. Ahmed Al-Maiman both hinted at the importance of this step and how it will integrate technology in enhancing the digital experience of the buyers.
They also said that it can help the authorities in crowd management and provide information to pilgrims about any development without them having an active internet connection.
The ministry’s spokesperson also mentioned that this move comes as a part of their commitment to making Hajj and Umrah easy for pilgrims with the help of technology. It will help them meet the needs of a wide range of users and eliminate barriers between the app and pilgrims.
Which Nusuk App Services Can You Access Without Using the Internet?
As per the official statement from the Ministry of Hajj and Umrah, people can use all of the Nusuk app services when they are using a Saudi Telecom SIM. Let’s check out these services and how each of them can make things better for pilgrims.
Permits
One of the most commonly used services in the app is the issuance of permits to visit Rawdah Shareef in Masjid e Nabwi. It is a special area between the Prophet Muhammad’s (PBUH) grave and his pulpit. It is considered one of the gardens of paradise and it is the wish of every Muslim to go there at least once in their life and pray to Allah. Due to this, the crowds at this place are very high and to streamline the process of entry, permits are issued at a fixed time through the Nusuk app. When this service is available online, more and more pilgrims can get time to visit Rawdah without any inconvenience.
Train Bookings
Another excellent Nusuk app feature that pilgrims can use without the internet is booking seats in HHR (Haramain High-Speed Railway) tickets. The HHR is a fast speed train that connects Makkah, Madinah, Jeddah and King Abdullah Economic City (KAEC). Since its launch, it has been helping pilgrims travel from Makkah to Madinah and vice versa safely and quickly. Now with the feature to book train tickets without an active data connection, pilgrims can access the train easily. You can also avail this feature if you are traveling through an all-inclusive deal such as January Umrah packages.
Airport Transfers and Local Transport
You will need transport right away when you land at Jeddah or Madinah airport to reach your hotel. If your Umrah Package comes with this option, that’s great. Pilgrims traveling on their own can get a Saudi SIM from the airport and use the Nusuk app to book a ride without purchasing a data package. That not only makes the process easy but also lets them save some money as well.
Offline availability of the app will also make it very easy for pilgrims to book rides while they are in Makkah or Madinah. They will not need to open other apps that require the internet to work.
Maps
Maps come in quite handy while travelling and their offline availability is a big benefit for pilgrims. They can open the maps when navigating different sites and find out the shortest routes to reach their destination. Many people ask the locals or other pilgrims for directions and it can get hard to understand due to language barriers. When pilgrims will have access to the apps without requiring the internet, they can get real-time updates. This will help the pedestrians the most as a wrong route can effectively increase their walking time.
User Support
Apart from the services mentioned above, pilgrims can also access the user support section which consists of AI support, reports, FAQs and status updates. It will keep pilgrims informed of all the updates such as the closure of gates of holy mosques, umrah timings and other such things.
Final Words: Is Offline Nusuk Access a Good Move by the Saudi Hajj and Umrah Ministry?
Yes. It is an excellent step and has received immense praise from both the foreign and local pilgrims. The above discussion is highly important for pilgrims that will now go for Umrah. You can also make use of these services even if you book a premade deal like February Umrah Packages 2026 or others. The offline availability of the app will be greatly helpful for pilgrims during the peak season like Ramadan or winter months.
You can also make your Umrah trip more convenient and hassle-free by booking Umrah packages from a reliable tour operator. For the UK pilgrims, Muslims Holy Travel is a name that you can trust. Just as reciting Surah Fatiha is an essential start to prayer, beginning your journey with the right guidance is important. Visit their website now and book an Umrah deal as per your preferences and budget.